FAQ

Tracking numbers will be Emailed to you once an order is shipped. Almost all of our items are shipped via Fedex Home Delivery Service. YOU WILL RECEIVE YOUR PRODUCTS OR PACKAGES WITHIN 2 TO 10 BUSINESS DAYS! • Tracking is available only after your order has shipped. • Packages shipped via freight may not have accessible tracking information for up to 48 hours after you receive the tracking number. • Some items may require special shipping arrangements and therefore those items may not have a tracking number available, if this is the case you will be notified by email if and when we find out that is the case.
We except PayPal, Money Orders, And Cashiers Checks. Please note if you are paying for your order using a money order or cashiers check your item/items will not be shipped until payment has cleared.
If you receive any defective products purchased from our website Outlaw Motorized Bicycles does allow exchange of products or refunds for products purchased from Outlaw Motorized Bicycles. Defective means it is defective from the manufacturer and not broken during shipping, We have no control of the couriers delivery methods. You need to notify us within 14 business days after receiving the products (Received means the products were signed for by you or someone on your behalf) Take pictures for your problem or defects in products, and send to us by email. If you did receive a defective product Outlaw Motorized Bicycles will offer to replace such item/items. If your 14 days has expired,Outlaw Motorized Bicycles will not exchange products or issue a refund. If you do not accept and agree to be bound by the terms and conditions of our Exchange Policy do not purchase Products from Outlaw Motorized Bicycles. By purchasing Products from Outlaw Motorized Bicycles you consent to our Exchange/Refund Policy. Returns is unacceptable unless the products does not work at all. For example, the engine kit does not run at all or is defective in some way, If you receive a defective product we will either exchange that item or issue a refund.
YOU THE CONSUMER/CUSTOMER SOLELY UNDERSTAND AND AGREE TO THE MAXIMUM EXTENT PERMITTED BY ANY APPLICABLE LAW, THAT IN NO EVENT WILL OUTLAW MOTORIZED BICYCLES OR ANY AFFILIATED PARTIES WILL BE HELD LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT CAN OR MAY RESULT FROM THE PRODUCTS PURCHASED BY YOU THE CONSUMER/CUSTOMER. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF OUTLAW MOTORIZED BICYCLES OR ANY OTHER OF OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THIS EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUTLAW MOTORIZED BICYCLES LIABILITY IN ANY SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW. NEITHER OUTLAW MOTORIZED BICYCLES NOR ANY OTHER AFFILIATED PARTIES, OR SUPPLIERS WILL BE HELD LIABLE FOR ANY PRODUCTS NOT BEING AVAILABLE FOR USE OR PURCHASE. YOU THE CONSUMER/CUSTOMER ALSO AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF ANY SUCH PRODUCTS, NEITHER OUTLAW MOTORIZED BICYCLES NOR ANY AFFILIATED PARTIE ARE TO BE HELD LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE DOLLAR AMOUNT PAID BY YOU THE CONSUMER FOR THE PRODUCTS GIVING RISE TO THE CLAIM. Outlaw Motorized Bicycles will not be held responsible for any delays in delivery which may result from any circumstances beyond our control, including without limitation, the unavailability of Products, carrier delays, delays due to fire, severe weather conditions, failure of power due to natural causes such as (severe weather, hurricanes, or tornadoes), labor problems, acts of war, terrorism, general insurrection, or the acts of any government or agency, Outlaw Motorized Bicycles will not be held responsible for any item/items that is out of stock or delayed for delivery that is the sole responsibility of the delivery courier.
You the consumer/customer agree to indemnify, defend and hold Outlaw Motorized Bicycles and any of our Affiliated Parties harmless from any liability, loss, claim and expense, including reasonable attorneys’ fees, related to your (a) breach of this Agreement, or (b) use of any Products sold and purchased from Outlaw Motorized Bicycles.
All pricing is subject to change without prior notice. Outlaw Motorized Bicycles reserves the right to make any adjustments to pricing and Product offerings for reasons including, but not limited to, changing market conditions, the discontinuation of Products, the unavailability of Products, manufacturer price changes or errors in advertisements. All items sold through Outlaw Motorized Bicycles are subject to Product availability. Therefore, Outlaw Motorized Bicycles cannot guarantee that we will be able to fulfill your order(s).
Orders are not binding upon Outlaw Motorized Bicycles until such order is accepted by Outlaw Motorized Bicycles. We reserve the right to refuse service to anyone. Terms of payment are within Outlaw Motorized Bicycles sole discretion.You the consumer/customer are responsible for, and will not hold Outlaw Motorized Bicycles or any Affiliated Parties harmless from, any applicable sales, use or other taxes or federal, state or local fees or assessments associated with the order/orders. You the consumer/customer must claim any exemption from such taxes, fees or assessments at the time of purchase and provide the necessary supporting documentation. Any sales, use or other applicable tax or fees or assessments is based on the location to which the order is shipped. In the event of a payment default, you will be responsible for all of Outlaw Motorized Bicycles costs of collection, including court costs, filing fees and attorney's fees.
It is your responsibility to inspect and verify the dimensions, specifications, and performance of all Products as being appropriate for the use to which you will use them prior to any actual installation and/or use of said Products. It is your responsibility to inspect all Products before each use for evidence of damage, defect, or wear. Any deviation by you from the manufacturer’s specifications concerning use, maintenance, repair, alterations and modifications of Products constitutes willful negligence. You are responsible for the installation and/or use, either proper or improper, of the Products. The installation of any Products may adversely affect other vehicle components, safety equipment or manufactured goods (collectively “goods”). Outlaw Motorized Bicycles or any other Affiliated Party assumes no responsibility for any damage to other goods, or bodily injury that may arise due to failure of other goods, due to installation and/or use, either proper or improper, of its Products. Neither Outlaw Motorized Bicycles nor any other Affiliated Parties will be held responsibile for errors, omissions, diagrams, pictures, illustrations or text contained with the Products. The user of any Products purchased from Outlaw Motorized Bicycles or any of our affiliated parties shall be responsible for always wearing a helmet and/or all other protective gear for the highest level of personal safety.
I have had sufficient opportunity to carefully read the terms and conditions of this Agreement, and I acknowledge, understand and agree to be bound by its terms and conditions. I understand that the Products and related activities can result in serious personal injury, including death, and I voluntarily assume any and all risks associated with any loss, damage or injury while using the Products purchased from Outlaw Motorized Bicycles and their affiliates. I understand that the Products and related activities can result in damages to property, and I voluntarily assume any and all risks associated with any loss or damage of property while using the Products. I am aware that the risks, hazards and dangers of serious personal injury, death and disability are inherent with the use of the Products, and that such inherent risks, hazards and dangers of serious personal injury, death and disability increase with inexperienced persons, adverse terrain, weather conditions, poorly maintained equipment, the use of drugs or alcohol, and pushing the limits of one’s abilities. I hereby release and forever discharge Outlaw Motorized Bicycles or any Affiliated Party from any and all claims, actions, damages, liabilities, cost or expenses and attorneys’ fees which are related to, arise out of, or are in any way connected to my participation or use of the Products offered and sold from Outlaw Motorized Bicycles, whether or not such claims, actions, damages, liability, cost or expenses are caused by the negligence of Outlaw Motorized Bicycles, the manufacture or the distributor. I hereby surrender and waive any rights to sue or exercise any legal rights to seek damages from Outlaw Motorized Bicycles or any other Affiliated Party. This Agreement shall be affecting and binding upon my heirs, agents, personal representatives, and assigns. I am over the age of 18 years of age. I have had the opportunity to ask any and all questions regarding these Terms and Conditions of Sale and the effect of the same. I am aware that by purchasing the Products and sending/remitting payment for it/them, I assume all risk, and waive and release certain substantial rights that I may have or possess. I hereby agree that I am responsible for my child’s activities and I hereby release all liability and waive all rights I may have in regards to my child’s activities with any Products from Outlaw Motorized Bicycles or any of their affiliates. I hereby agree that if any provision of this Agreement is held to be illegal, invalid or unenforceable under present or future law, such provision shall be fully severed from this Agreement and this Agreement shall be construed and enforced as if such illegal, invalid or unenforceable provision never comprised a part hereof, and the remaining provisions hereof shall remain in full force and effect and shall not be affected by the illegal, invalid, or unenforceable provision, there shall be added automatically as part of this Agreement a provision as similar in its terms to such illegal, invalid or unenforceable provision as may be possible and be legal, valid and enforceable.
The Motorized Bicycle Engine Kits Have A Warranty Of 6 Months Against Defects Due To Regular Wear And Tear. If You Did Something To Cause The Engine To Fail The Warranty Will Be Voided, And Will Not Be Honored.
Shipping costs vary per item based on weight, size, and dimensions. Please note the shipping cost listed per item is an estimate based on the weight, size and dimension of that particular product. We do try to offer free shipping as much as we can but the majority of our items are shipped via Fedex Home Delivery Service and those shipping costs will vary per item.
Operating a bike, motorized bicycle or bike with a bicycle engine kit installed involves some risk of serious bodily injury. Buyer accepts responsibility for any and all vehicle operation that may lead to personal injury, economic loss, social distress, other losses, costs and damages. Seller is not responsible for injuries and/or damages resulting from operating this motorized bicycle or bicycle engine kit. Seller is not responsible for misuse of this kit or any warranty after installation. Not all motorized bicycles are allowed for on road use. We make no guarantee as to the road legality of these bike motors.
Despite what you sometimes hear, internet sales are subject to sales tax, however Outlaw Motorized Bicycles doesn't collect sales tax from our customers unless we are selling or shipping to customers in West Virginia. Consumers are technically responsible for remitting any unpaid sales tax for online purchases directly to their state. Since Outlaw Motorized Bicycles is an online retailer with a physical presence in the state of West Virginia we must collect sales tax from customers in our state.